Privacy Policy

Last Updated: March 4, 2026

COLABOX operates this store and website, including all related information, content, features, tools, products, and services. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit, use, or make a purchase through our website.

Personal Information We Collect or Process

Depending on how you interact with us, we may collect contact details, billing and shipping information, account information, order information, customer support messages, device and browser information, and marketing preferences.

How We Use Your Personal Information

• To provide products, process payments, fulfill orders, and deliver customer support.
• To communicate with you about orders, returns, warranty claims, and account activity.
• To improve our website, product experience, advertising, fraud prevention, and security.
• To comply with legal obligations and enforce our terms and policies.

How We Disclose Personal Information

We may share information with service providers that help us operate our store, including payment processors, shipping carriers, fulfillment partners, analytics providers, customer support tools, and Shopify. We may also disclose information if required by law or to protect our rights, users, or business.

Relationship with Shopify

Our store may be powered by Shopify. Shopify may collect and process personal information to provide commerce, checkout, payment, security, analytics, and platform services. Shopify's privacy practices may apply to information processed through Shopify services.

Third-Party Websites and Links

Our website may link to third-party websites, apps, or services. We are not responsible for the privacy or security practices of those third parties. Review their policies before providing information.

Children's Data

Our services are not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can review and delete it where required.

Security and Retention

We use reasonable technical and organizational measures to protect personal information. No system is perfectly secure. We retain personal information only as long as needed for business, legal, tax, fraud-prevention, and support purposes.

Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, restrict, or receive a copy of your personal information. You may also opt out of certain marketing communications. To exercise privacy rights, contact us.

International Transfers

Your information may be processed in countries other than where you live. We take reasonable steps to protect information when it is transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page.

Contact

For privacy questions, email colaboxtv@outlook.com. WhatsApp support: +1 (412) 906-3598.