Need help choosing L2 Plus or ColaStick? We can point you to the right product page and setup path.
COLABOX SUPPORT CENTER
Questions before or after delivery?
Get help with product questions, order details, first-time setup, channel guidance, returns, and warranty support.
24h
Orders can ship within 24 hours
7*24
Email and WhatsApp support access
Email support
support@colaboxus.com
02+1 (412) 906-3598
03FAQ
Shipping, returns, setup, payment, warranty, and product questions.
04Setup Guide
Step-by-step help for L2 Plus, ColaStick, apps, Wi-Fi, and troubleshooting.
HOW WE HELP
Support that stays close to the purchase decision.
COLABOX support is built around fast answers, clear next steps, and practical help before and after your device arrives.
Ask about shipping windows, tracking, delivery timing, and what to expect after checkout.
Get help with HDMI connection, Wi-Fi, remote pairing, display settings, and app basics.
Authorized purchases include a 1-year hardware warranty and a 30-day return window.
Orders from our US warehouse can be prepared quickly after checkout.
Estimated domestic delivery window for US customers.
Return window stays aligned with the COLABOX store policy.
Official warranty support for eligible hardware issues.
Self-service resources
Find the answer faster.
Use these pages when you want to check common answers before messaging support.
Shipping & returns
Delivery timing, 30-day returns, and warranty expectations.
Technical supportWi-Fi, remote, setup, troubleshooting, and app questions.
L2 Plus manualFull user manual and setup guide for ColaBox L2 Plus.
ColaStick manualPortable stick setup, ports, accessories, and common troubleshooting.
Need a human answer?
Message us with your order question, product question, setup issue, or screenshot. We will point you in the right direction.
COLABOX support contact form
Send us your question.
Use this form for order details, setup questions, warranty help, channel guidance, or partner support. Messages can be followed up by email or WhatsApp.